If you need heating or air conditioner service for your home in Charlotte, North Carolina, you may wonder how to find a trustworthy HVAC contractor. Here are several ways to verify the quality of work of an HVAC professional. Look for contractors who demonstrate quality of work.
Affiliations
Reputable HVAC contractors are affiliated with industry organizations and manufacturers. Look for certifications by North American Technician Excellence, Energy Star, the Better Business Bureau and major equipment manufacturers. These credentials let you know that the contractor meets industry standards and strives for customer satisfaction. Make sure the contractor is licensed in your state and area to do the work.
References
An honest contractor will provide references. Make sure you call and verify that the customer was satisfied. Ask neighbors, friends and relatives about contractors they have used.
Written Estimates
A high-quality contractor always gives written estimates. Estimates should include costs of labor, equipment and parts and will state what warranties and guarantees are associated with the work.
Experience and Training
Newer equipment such as geothermal heat pumps, zoned systems and inverter technology are technologically advanced and require up-to-date knowledge about installation and maintenance. Reputable contractors send their technicians for annual training to learn how to work on cutting-edge equipment.
Bradham Comfort Services
Bradham Comfort Services has provided heating and air conditioning services for Charlotte residents since 1975. We are a Trane Comfort Specialist, a designation limited to just a few HVAC contractors nationwide. Our technicians attend Trane University each year to acquire hands-on experience with leading-edge equipment. We meet stringent customer service requirements to keep this designation.
We are accredited with the Charlotte Better Business Bureau with an A+ rating. We are licensed, insured and bonded to work in both North Carolina and South Carolina.
We believe in price transparency. We provide written estimates for work to be done. We explain our recommendations to make sure that our customers understand why they need the repair or service. Our technicians install and maintain leading-edge equipment such as inverter compressors.
If you need HVAC service or a new installation, call (704) 912-1456 to speak to one of our NATE-certified technicians.